Products are shipped F.O.B. shipping point with freight costs and handling fees paid by Suburban Industries and charged to the customer. Cash On Delivery (C.O.D.) shipments are not permitted. Other terms and conditions may apply for freight collect, export orders, hazardous materials, special handling or shipments outside the contiguous United States. Any extra charges incurred for additional services, such as customer’s carrier or special handling by the carrier, must be paid by the customer. Title and risk of loss pass to the customer upon tender of shipment to the carrier. If product is damaged in transit, customer must file claim with the carrier. For custom items, Suburban Industries has the right to ship 10% over or under the amount requested.